Terms of service

TERMS OF SERVICE

Last Updated: August 19, 2026

Welcome to Shilla Globall LLC (“Shilla Globall,” “Company,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services (collectively, the “Services”).

By accessing our website, placing an order, or using our Services, you agree to these Terms. If you do not agree to these Terms, please do not use our Services.

1. About Our Products

Shilla Globall LLC sells beauty, skincare, cosmetics, personal care, and related products.

Product descriptions, images, ingredients, specifications, availability, and other information are provided for general informational and purchasing purposes. We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

However, product packaging, ingredients, colors, sizes, and other details may change from time to time due to manufacturer updates.

Customers should review the product packaging and ingredient information before use, particularly if they have known allergies or sensitivities.

2. Product Use and Safety

Our beauty and personal care products should be used only as directed on the product packaging or accompanying instructions.

Customers are responsible for reading and following all applicable product instructions, warnings, and precautions before use.

We recommend performing an appropriate patch test before using skincare or cosmetic products when applicable.

Shilla Globall LLC does not guarantee that any product will be suitable for every individual's skin type, condition, or personal circumstances.

Our products and product descriptions are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly stated and legally permitted.

If you experience irritation, an allergic reaction, or other adverse effects, discontinue use and seek appropriate professional advice.

3. Orders and Purchases

When you place an order through our website, you agree to provide accurate, complete, and current information.

All orders are subject to product availability and acceptance by Shilla Globall LLC.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

  • Product availability;

  • Errors in product descriptions or pricing;

  • Incorrect customer or shipping information;

  • Suspected fraudulent or unauthorized transactions;

  • Unusual purchasing activity; or

  • Other legal or business reasons.

If we cancel an order after payment has been processed, we will issue a refund for the amount charged, subject to applicable law and our refund policy.

4. Prices and Payment

All prices displayed on our website are stated in USD, unless otherwise indicated.

Prices are subject to change without prior notice.

Applicable sales taxes, shipping fees, customs duties, or other charges may apply depending on the customer's location and the applicable laws.

Payments may be processed through third-party payment providers. By submitting your payment information, you authorize Shilla Globall LLC and/or our payment service providers to process the transaction.

5. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe provided at checkout or on our website.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Shilla Globall LLC is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Carrier delays;

  • Customs clearance;

  • Weather or natural disasters;

  • Government actions;

  • Strikes or labor disruptions;

  • Incorrect or incomplete shipping information;

  • Delivery restrictions; or

  • Other unforeseen circumstances.

Customers are responsible for providing accurate delivery information when placing an order.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return and Refund Policy.

For hygiene and safety reasons, certain beauty, skincare, cosmetic, and personal care products may not be eligible for return once opened or used, except where otherwise required by applicable law.

Products returned must meet the requirements specified in our Return and Refund Policy.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us within the timeframe specified in our Return and Refund Policy.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

7. User Accounts

Certain features of our Services may require you to create an account.

You are responsible for:

  • Providing accurate account information;

  • Maintaining the confidentiality of your login credentials;

  • All activities conducted through your account; and

  • Promptly notifying us of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

8. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable law or regulation;

  • Commit fraud or engage in deceptive activities;

  • Attempt to gain unauthorized access to our website or systems;

  • Interfere with or disrupt the operation of our Services;

  • Upload malicious code, viruses, or harmful software;

  • Infringe the intellectual property rights of others;

  • Impersonate another person or business;

  • Abuse promotions, discounts, coupons, or other offers; or

  • Engage in any activity that may harm Shilla Globall LLC, our customers, or our business partners.

9. Promotions and Discounts

From time to time, Shilla Globall LLC may offer promotional codes, discounts, special offers, or other promotions.

Promotional offers may be subject to additional terms and conditions, including expiration dates, purchase requirements, product exclusions, or usage limitations.

Unless otherwise stated, promotional codes may not be combined with other offers and may not be transferred, sold, or reproduced.

We reserve the right to modify or terminate promotions at any time to the extent permitted by applicable law.

10. Intellectual Property

All content available through our Services, including but not limited to:

  • Company names and logos;

  • Product images;

  • Photographs;

  • Text and product descriptions;

  • Website designs;

  • Graphics;

  • Videos;

  • Trademarks;

  • Trade names; and

  • Software

is owned by or licensed to Shilla Globall LLC or its respective content providers.

You may not reproduce, distribute, modify, copy, sell, publish, or otherwise exploit our content without our prior written permission, except as permitted by applicable law.

11. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, payment processors, shipping providers, applications, or other services.

These third-party services are operated independently from Shilla Globall LLC.

We are not responsible for the content, availability, security, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to separate terms and conditions established by those providers.

12. Product Information and Disclaimers

We make reasonable efforts to ensure that product descriptions and other information on our website are accurate.

However, we do not guarantee that all product information will always be complete, current, or error-free.

Product colors may appear differently depending on your device, screen settings, lighting, or other factors.

Beauty and skincare products may produce different results for different individuals. We do not guarantee any particular cosmetic, aesthetic, or personal result from the use of our products.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Shilla Globall LLC and its officers, directors, employees, affiliates, agents, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:

  • Your use of our Services;

  • Your inability to access or use our Services;

  • Your use of any product purchased through our Services;

  • Delays in delivery;

  • Third-party services; or

  • Any other matter relating to your purchase or use of our Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Shilla Globall LLC, its affiliates, officers, directors, employees, agents, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of our Services;

  • Your violation of applicable laws or regulations; or

  • Your infringement of the rights of any third party.

15. Privacy

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect information associated with your use of our Services.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

16. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms.

17. Suspension and Termination

We may suspend or terminate your access to our Services if you violate these Terms, engage in fraudulent or unlawful activity, or where otherwise permitted by law.

Upon termination, provisions that by their nature should survive termination will remain in effect, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be subject to the jurisdiction of the applicable state or federal courts located in Wyoming, United States, unless otherwise required by applicable law.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and Shilla Globall LLC regarding your use of our Services.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Shilla Globall LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801
Email: shillaglobal@gmail.com